747net Privacy Policy

1. Introduction and Scope

747net ("747net," "we," "us," or "our") is committed to protecting the privacy and personal data of every Filipino player who uses our online casino and sports betting platform at https://747net.app (the "Platform"). This Privacy Policy ("Policy") describes how we collect, use, disclose, store, and safeguard your personal information in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission ("NPC").

This Policy applies to all users of the 747net Platform, including registered players, visitors who browse the Platform without registering, and any individual whose personal data is processed by 747net in connection with the provision of our services. By accessing or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

This Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy, which together govern your use of the 747net Platform.

2. Information We Collect

2.1 Information You Provide Directly

When you register an account, complete identity verification, make transactions, or contact our support team, we collect personal information that you voluntarily provide, including:

• Full legal name, date of birth, and gender;
• Mobile number and email address;
• Residential address (including city, province, and postal code);
• Government-issued identification documents (e.g., Philippine passport, SSS ID, PhilHealth ID, driver's license, UMID) submitted for KYC verification;
• Financial information, including GCash account numbers, PayMaya details, bank account numbers (BPI, BDO, Metrobank), and credit card details used for deposits and withdrawals;
• Communications you send to our customer support team, including chat logs and email correspondence.

2.2 Information Collected Automatically

When you access the Platform, we automatically collect certain technical and behavioral data, including:

• IP address, device type, operating system, and browser type;
• Pages visited, time spent on each page, and navigation paths within the Platform;
• Game activity data, including games played, bets placed, and session duration;
• Login timestamps and geographic location data derived from your IP address;
• Cookies and similar tracking technologies (see Section 6 for details).

2.3 Information from Third Parties

We may receive personal information about you from third-party sources, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification service providers, fraud prevention agencies, and regulatory bodies such as PAGCOR, where disclosure is required or permitted by law.

3. How We Use Your Information

747net processes your personal data for the following purposes:

• Account Management: To create, maintain, and manage your 747net player account, including verifying your identity and age (21+ requirement) in compliance with PAGCOR regulations;
• Service Delivery: To provide access to our casino games, sports betting, bingo, slots, and other Platform features;
• Financial Transactions: To process deposits, withdrawals, and refunds through your chosen payment method (GCash, PayMaya, BPI, BDO, Metrobank, or credit card) in Philippine Peso (₱);
• Regulatory Compliance: To fulfill our obligations under the DPA, PAGCOR licensing requirements, Anti-Money Laundering Act (AMLA), and other applicable Philippine laws;
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the Platform;
• Responsible Gaming: To monitor gaming behavior and provide responsible gaming tools, including deposit limits, loss limits, and self-exclusion options;
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance;
• Marketing and Promotions: To send you promotional offers, bonus notifications, and platform updates, where you have provided consent or where permitted by applicable law. You may opt out of marketing communications at any time;
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features and performance of the 747net Platform.

4. Legal Basis for Processing

747net processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Consent: Where you have given your explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications;
• Contractual Necessity: Where processing is necessary for the performance of our contract with you, including account registration, game access, and payment processing;
• Legal Obligation: Where processing is required to comply with applicable laws and regulations, including PAGCOR licensing conditions, AMLA obligations, and NPC directives;
• Legitimate Interests: Where processing is necessary for our legitimate business interests, such as fraud prevention, platform security, and service improvement, provided that such interests are not overridden by your rights and freedoms.

5. Sharing and Disclosure of Information

747net does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal information with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and credit card networks, to facilitate deposits and withdrawals;
• Identity Verification Providers: Third-party KYC and AML compliance service providers engaged to verify your identity and screen for financial crime risks;
• Game Software Providers: Licensed game developers and content providers whose games are available on the 747net Platform;
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other competent Philippine government authorities, where disclosure is required by law or regulatory mandate;
• Law Enforcement: Philippine law enforcement agencies, where disclosure is required pursuant to a valid legal process, court order, or to protect the rights, property, or safety of 747net, its players, or the public;
• Service Providers: IT infrastructure, cloud hosting, customer support, and analytics service providers engaged by 747net under strict data processing agreements that require them to protect your data in accordance with the DPA.

6. Cookies and Tracking Technologies

747net uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and analyze Platform usage. The types of cookies we use include:

• Essential Cookies: Required for the Platform to function correctly, including session management and security features. These cannot be disabled;
• Functional Cookies: Remember your preferences, such as language settings and game history, to personalize your experience;
• Analytics Cookies: Collect aggregated, anonymized data about how players use the Platform to help us improve performance and features;
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of our marketing campaigns, where you have provided consent.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For more information on managing cookies, refer to your browser's help documentation.

7. Data Retention

747net retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, regulatory, and contractual obligations. Specifically:

• Account and KYC data is retained for a minimum of five (5) years following account closure, in accordance with PAGCOR and AMLA requirements;
• Transaction records are retained for a minimum of five (5) years from the date of the transaction;
• Customer support communications are retained for three (3) years from the date of the last interaction;
• Marketing consent records are retained until you withdraw your consent or for three (3) years from the date of consent, whichever is earlier.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with our data disposal procedures.

8. Data Security

747net implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 747net Platform;
• Encryption of sensitive data at rest, including financial information and government ID details;
• Multi-factor authentication options for player accounts;
• Regular security audits, penetration testing, and vulnerability assessments;
• Strict access controls limiting employee access to personal data on a need-to-know basis;
• Comprehensive data breach response procedures in compliance with NPC notification requirements.

While we take all reasonable precautions to protect your data, no method of electronic transmission or storage is 100% secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 747net will notify you and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.

9. Your Rights and Choices

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 747net:

• Right to be Informed: The right to know what personal data we collect and how it is used;
• Right of Access: The right to request a copy of the personal data we hold about you;
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to Erasure: The right to request deletion of your personal data, subject to our legal retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format;
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within fifteen (15) business days in accordance with NPC guidelines.

10. Children's Privacy

The 747net Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the data, and report the matter to the relevant regulatory authorities. If you believe that a minor has registered on the Platform, please contact us immediately at [email protected].

11. Cross-Border Data Transfers

In the course of providing our services, your personal data may be transferred to and processed in countries other than the Philippines, including countries where our game software providers, cloud infrastructure providers, or other service providers are located. Where such transfers occur, 747net ensures that appropriate safeguards are in place to protect your personal data in accordance with the Data Privacy Act of 2012, including the use of standard contractual clauses and data processing agreements that require recipient parties to maintain equivalent levels of data protection.

12. Changes to This Policy

747net reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. The revised Policy will be effective as of the date indicated at the top of this page. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 747net, please contact our Data Protection Officer:

• Email: [email protected]
• Support Hours: 24/7, including Philippine public holidays
• Response Time: Within 15 business days for data privacy requests

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with our response to your data privacy concern.